We’re open for your business
Retail Alliance is open for (small) business. Whether you’re a restaurant, retailer, or retail partner, we’re here for you. Every city in Hampton Roads is covered by one of our dedicated member relations advisors who works to provide you with trusted guidance, support and up-to-date information to help you and your business succeed.
We’re by your side every step of the way, championing for your success, educating you and your peers, advocating and lobbying on your behalf, negotiating group discounts, offering a variety of products and services to benefit your business, and helping you build lasting relationships far beyond your membership.
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Mission
To be a trusted resource for the success of local retailers.
We will be recognized as the premier organization serving
the interests of local retailers in Greater Hampton Roads.
Vision
Values
We aspire to contribute every day to your success.
We believe that freely sharing information and knowledge is the basis for positive growth.
We care passionately about our work, your business, the communities we serve, and we celebrate your accomplishments as we do our own.
We aspire to contribute every day to your success.
History
Since 1903, the founding principles of Retail Alliance have centered on the core value of service to our membership and to the retail community.
In 1902, the Norfolk Chamber of Commerce determined that retailers’ needs were different from most businesses. Thus, the Retail Merchants Association was created a year later.
The issues that were addressed by the new association were timeless in nature. They included networking opportunities, transportation, advertising, licensing, taxes, holiday closings, etc.
During the early years of the association, the extension of credit by retailers was a crucial part of day-to-day business. With the creation of the Retail Merchants Association (RMA) in 1903, RMA was in the right place at the right time to cater to the credit reporting needs of its members. In 1906, the purchase of the Norfolk Bureau of Credit was the ideal fit for the organization.
Throughout the years, RMA focused on credit reporting initiatives. Through automation and other peripheral services (mortgage credit reporting and recovery services), the credit bureau became a major revenue generator.
Changes in technology, automation, and national mergers supplanted the need for a local credit bureau and its peripheral services.
The credit reporting files were sold to Equifax, with RA Business Solutions continuing to represent Equifax as the Sales Agent in Hampton Roads.
Retail Alliance continues as the association and non-profit arm of Retail Alliance, providing advocacy, benefits, and education to retailers throughout the region.
The goals and strategies employed over the last century serve as a solid foundation for the coming years as the expansion of Retail Alliance continues and we strive for continuous improvement of offerings and representation for all local retailers.