Join us at our Open House/VRF PAC Auction on December 7th at 4-8pm

Let the countdown begin to the most wonderful (and hopefully profitable) time of the year, the holiday season! It’s also Retail Alliance’s Holiday Open House and VRF PAC Auction. We hope that all of our members and friends will be able to join us for some Holiday Cheer on Thursday, December 7th, 4:00PM – 8:00PM… [Read More]

LOVEVA Q4 2017 Update: A Loyalty and Reward Program Without the Hassle and Costs

Amidst all the press on big businesses closing their doors there lies an opportunity for small shops. Small shops can be nimbler than behemoth national chains and offer both quick and individualized service that a big box cannot. Some of the recent retail research says: “The way to consumers’ hearts is through their smartphones.” “Keeping… [Read More]

Member Spotlight: Coyote Café 51

Opening in March 2017, Coyote Cafe 51’s Executive Chef, John “JT” Taylor has been contemplating his Tex-Mex concept for five or six years, and last year partnered with John M. Mannino and Daris Gavin, of Mannino’s Italian Bistros, to make the idea a reality. Taylor customized many of the recipes to bring a local touch… [Read More]

More Classes Scheduled for Growing Your Retail Operations Expertise

Congratulations to our first cohort group on achieving their Certificate in Retail Operations! After completing hours of online and in-class training on business planning, financial management, merchandising, marketing, customer service, and human resources, our graduates are well-prepared to venture into the entrepreneurial world. As one student stated, “I learned about everything it takes to prepare… [Read More]

Corner Post: How to Frustrate Your Customers This Holiday Season

Customers can make or break your business. A frustrated customer can have very negative effects on your reputation and your bottom line. Making sure some key operations and policies are put in place well before the busy holiday season may just save you heartache and money. Here are a few ideas to get you started:… [Read More]

Results are in! – Holiday Shopping intentions & Expectations 2017

We asked Hampton Roads shoppers their holiday shopping intentions and local businesses their holiday shopping expectations. You can read the full story over at Inside Business and download a copy of the full holiday shopping report below. Business Results: HolidayShopping2017_FinalResultsforPublicRelease Shopper Results: HolidayShopping2017_FinalResultsShopperforpublicrelease

Steps To Business Success For The Holiday Season And Beyond

Brick-and-mortar businesses – retailers, restaurants, services companies – must constantly reshape their goals and create the future rather than letting it control them. The final quarter of 2017 is upon us.  And the annual holiday period can make or break a business’s bottom-line. Here are a few tips for creating success, for the holiday season… [Read More]

We’re Taking the Pulse of Retail in Hampton Roads This Holiday Season!

    Retail Pulse is back! If you aren’t familiar with Retail Pulse, it’s an annual survey Retail Alliance conducts, to check on the vitality and success of retail in the Hampton Roads region. This year we are back with a survey to gauge the expectations and intentions of shoppers and store owners this holiday… [Read More]

Member Spotlight: Woodard & Associates, LLC

With small business owners wearing more than a few hats, sometimes it’s worth looking at an external human resource company for support, employment law guidance and task delegation. HR operations are often not built into business models, yet play a critical role in areas such as reducing employee turnover, building strong workplace culture and helping… [Read More]

Certificate in Retail Operations Now Available to All Gloucester Businesses

Retail Alliance’s Center for Retail Excellence partners with Gloucester Main Street Preservation Trust Retail Alliance’s educational arm, the Center for Retail Excellence, has partnered with Gloucester Main Street Preservation Trust to launch a Certificate in Retail Operations, available to all retailers in Gloucester and surrounding areas. “We are excited that our partnership with Retail Alliance… [Read More]