Business Management

More Classes Scheduled for Growing Your Retail Operations Expertise

Congratulations to our first cohort group on achieving their Certificate in Retail Operations! After completing hours of online and in-class training on business planning, financial management, merchandising, marketing, customer service, and human resources, our graduates are well-prepared to venture into the entrepreneurial world. As one student stated, “I learned about everything it takes to prepare… [Read More]

Retail Think Tank: Peer Exchange Group

Have you ever had an issue you wanted to talk to fellow business owners about and really get into the weeds of how they handled it? And how you could take their experience and use it to help your own business? Exclusive to Retail Alliance members, we have launched a retail peer exchange group (PEG)… [Read More]

Interview with Center for Retail Excellence Facilitator, Tara Jones: Education is Key to Business Success

“The Center for Retail Excellence program has fueled me to believe in myself more. The training experience has already pushed me far beyond my original expected goals and to see the potential inside of me.” – Nina, Current Student “The one thing that I have found very valuable about the class training is learning about… [Read More]

Inventory Management: Tips and Trends

To run a successful store, it’s vital that you regularly manage your inventory and with these simple keys, you can save time and money and therefore, become more productive. The following article was produced from a STRIVE Webinar, presented by Joanna G. Brumsey CPA from Wall, Einhorn and Chernitzer. CURATE YOUR INVENTORY No matter the… [Read More]

Ray’s Corner Post: The Importance of a Business Continuity Plan

Living in Hampton Roads, we live through the threats of hurricanes and flooding but not often do the threats follow through. Unfortunately, during Hurricane Matthew, our business was hit by the flooding that swept through Norfolk, among other cities. Kylie Ross Sibert, editor of Retail Angles and Vice President, Corporate Communications, interviewed Ray Mattes, President/CEO,… [Read More]

Ray’s Corner Post: Developing a Sound Retail Financial Plan

Let’s discuss the development and role of a sound “financial plan” when preparing to launch a successful retail operation. First off, the financial plan is incorporated in the business plan, the financial plan should provide facts and figures showing how fast the business is expected to grow and how that growth will be funded. Keep… [Read More]

RA Business Solutions: A Letter to Retail Alliance Members

My colleagues and I at RA Business Solutions frequently find ourselves explaining our role as it pertains to Retail Alliance and Equifax. Though we never shy away from telling the story about how Business Solutions grew from serving as the local credit bureau to what we are today, we realized how this could be a… [Read More]

Your Selling Success Formula

BY JERRY V. TEPLITZ, J.D. Ph.D Have you ever tried to sell your product and you couldn’t establish a rapport with the customer? Have you ever emphasized something you thought important and your customer responded blankly? Do you find that some clients make slower (or faster) decisions than you think appropriate? Answering yes to any… [Read More]

S.O.S. – Stretch Our Staff

Contributed by Margie Johnson, ShopTalk and Retail Alliance Board Member Many of today’s highly competitive retail formats are all floundering during this dramatic shift in “consumer thinking and expectations” of businesses for both physical and on-line stores. While consulting with small and large businesses around the country, I am convinced that business owners can have… [Read More]

Jumpstart Your 2014 Marketing Plan with 5 Critical Questions

This blog from Right Source Marketing sets out some great pointers for getting your marketing plan in order for 2014… Many businesses spend the last quarter of the year planning for the year ahead. Whether or not you have completed a strategic plan for 2014 here are some questions that can help you better address… [Read More]