UPDATE: We’ve hired someone and they start September 9, 2020!!

Retail Alliance is looking for a small business advocate to build its membership base through recruitment and retention of members throughout the Southside of Hampton Roads. The perfect candidate is outgoing, has great communication skills, knowledge of the retail and small business industry, and sales or marketing experience in the retail environment.

Job Responsibilities:

Knowledge and information management of retail customer

  • Stay current on issues facing retailers
  • Ensure that Retail Alliance continues to offer products and services in alignment with retailers needs, including education, buy local initiatives, seminars and newsletters
  • Continue to build retail knowledge and information base

Increase the existing membership base

  • Meet membership monthly revenue requirements
  • Generate leads and make sales calls to potential members
  • Coordinate marketing programs with the marketing department
  • Full understanding of membership products, services, and benefits

Maintain existing partnerships

  • Maintain in-person contact with existing members
  • Present new and updated products and services
  • Promote collaboration and connections between members

Community Visibility

  • Attendance to other organizations/associations functions that have a common role in the retail community
  • Help coordinate and support other Retail Alliance events


  • Maintain up-to-date membership contacts and notes in the CRM database (Salesforce)
  • To conduct follow-up calls from potential and current members as soon as possible
  • Maintain an appointment calendar listing appointments, presentations, meetings, training in Outlook
  • To attend and participate in sales meetings, training programs, and other events as directed
  • Submit weekly sales reports
  • Be willing to travel to every city throughout the Southside of Hampton Roads to visit members and prospects
  • To cooperate with other Retail Alliance teams on the execution of company and marketing programs
  • To accomplish in a timely manner any special projects assigned by management

Required experience:

  • Sales/Marketing: 2 years
  • People Skills: 2 years
  • Retail/Customer Service: 2 years

Required license or certification:

  • Driver’s License

Additional Information:

  • Job Type: Full-time
  • 40-hour workweek
  • Hours of normal office operation: 8:00 a.m.– 4:30 p.m. (+ out of office hours events)
  • $40,000-$50000 with bonus structure
  • Norfolk location
  • Onsite parking
  • 401K
  • Health insurance
  • Paid time off

Apply Here!