Your employees and their interaction with your customers are as important as the quality of your inventory. Poor customer service, lack of attention to detail or sloppy work can not only cost your business a sale, but also tarnish your business’ reputation. Your business may operate to your standards while you are in the store, but what happens when you are not there?

Retail Alliance offers a Mystery Shopping service as a complimentary member benefit, conducted by independently certified mystery shoppers.

If you would like to apply for a Mystery Shop, please complete the short form below. For more information, click here or if you have any questions regarding Mystery Shops, contact your Member Advisor.