Retail Alliance announces winners of the Retailer of the Year 2021 awards to 71 deserving recipients across 35 categories. A winner was chosen from both the Southside and Peninsula in Hampton Roads in each category. The winners were selected through peer voting based on a business’ customer service, reputation, aesthetics, and community involvement. Once again, the presenting sponsor of the awards was TowneBank.

“During the last two years, the pandemic has created challenges for all retailers,” said Ray Mattes, President/CEO, Retail Alliance. “We are so proud of all our retailers who have been able to overcome those challenges and hurdles and wish we could give each and every one of them a Retailer of the Year award.”

In addition to honoring winners in the 35 retail and retail partner categories, during Retailer of the Year, Retail Alliance also selects one business to receive the Lifetime Achievement Award. This year Retail Alliance is excited to announce that Taylor’s Do it Center received the 2021 Lifetime Achievement Award, sponsored by MacArthur Center. Founded in 1927, Taylor’s Do it Centers are a chain of family-owned and locally-operated independent hardware stores, offering hardware, lumber and building materials in 11 locations throughout Hampton Roads and North Carolina.

Taylor's Do it Center family photo“Taylor’s Do it Center has been such a big supporter of the Hampton Roads community for a very long time, so it gives me great pleasure to present this award on behalf of MacArthur Center and Retail Alliance,” said Jim Wofford, General Manager, MacArthur Center, and sponsor of this year’s Lifetime Achievement Award.

Mattes had this to say of Taylor’s Do it Center’s selection.

“When you talk about a Lifetime Achievement Award recipient, we’re looking at various criteria,” he said. “We’re looking at those retailers that have excellent customer service, are engaged with the community, that have a great reputation, are excellent at visual merchandising and store aesthetics, and that have longevity. We felt that Taylor’s hits all five of these criteria. They have been around for nearly a hundred years stemming from one of the area’s oldest businesses, Fuel, Feed & Building Supplies. They are well known for their exceptional customer service and knowledge of their products and have one of the best reputations in Hampton Roads.”

“We acknowledge the efforts of Dawson Taylor, the son of one of the founders. Dawson and his sons, Joe, Bob and Russ, have expanded Taylor’s Do it Center to 11 successful stores, with five of his grandchildren now involved in the business. We congratulate the Taylor family and firmly believe that the fourth generation of Taylor’s will continue the legacy of their fathers and grandfather well into the future.”

“[Winning the Lifetime Achievement Award] is very humbling and gratifying for our family,” said Joe Taylor, President and CEO of Taylor’s Do it Center. “This is a great award and a crowning achievement for us. We join some great company in winning this award. I have seen the past participants who have won before, and it is neat to be a part of that fraternity.”

ROTY 2021 Winners

Arts, Entertainment

Southside: Norfolk Tides
Peninsula: Peninsula Pilots


Southside: BizConnect Hampton Roads
Peninsula: York County Chamber of Commerce


Southside: RNR Tire Express | Speedy Auto Service (Tie)
Peninsula: Dodd RV of the Peninsula


Southside: Hummingbird Macarons & Desserts
Peninsula: Nothing Bundt cakes

Bank, Credit Union

Southside: TowneBank
Peninsula: Old Point National Bank

Bookstore, Comics

Southside: Prince Books
Peninsula: Jersey’s Cards & Comics

Brewery, Winery, Distillery

Southside: N/A
Peninsula: The Virginia Beer Company

Building, Garden Supplies

Southside: Taylor’s Do It Center
Peninsula: Ace Peninsula Hardware

Clothing, Accessories

Southside: Philip Michael Fashion for Men
Peninsula: Yolanda’s

Coffee Shop, Café

Southside: Cure Coffeehouse
Peninsula: Sweet Tooth Café and Bakery

Events, Catering, Rentals

Southside: Gourmet Gang
Peninsula: All About Events | Cute Clickz (Tie) 

Financial Services

Southside: Pixel Financial Group
Peninsula: MOR Consulting Services


Southside: Hollomon & Brown Funeral Home
Peninsula: Parklawn-Wood Funeral Home


Southside: Decorum Furniture
Peninsula: N/A

Gift Shop, Artisan Market

Southside: Garden Gazebo
Peninsula: The Christmas Store

Health, Wellness, Fitness

Southside: Jim White Fitness & Nutrition Studios
Peninsula: Pure Barre Newport News/Chesapeake

Home, Property Improvement

Southside: Kathy Knack Interior Designs | Russell’s Heating & Cooling (Tie)
Peninsula: Atlantic Plumbing Heating & Air Conditioning

Hospitality, Travel

Southside: Dream Vacations Let’s Pack & Go
Peninsula: The Landing at Hampton Marina, Tapestry Collection by Hilton


Southside: Adele Diamond
Peninsula: Hauser’s Jewelers

Media, Marketing

Southside: Cheryl Tan Media
Peninsula: Moxie Design

Medical, Dental, Vision

Southside: East Beach Urgent Care
Peninsula: Williamsburg Drug Company


Southside: Eggleston Services | The King’s Daughters (Tie)
Peninsula: NetworkPeninsula

Personal Care, Beauty, Spa

Southside: Changes City Spa
Peninsula: Williamsburg Salt Spa

Pets, Animal Supplies

Southside: Wild Birds Unlimited Nature Shop
Peninsula: Gangsta Dog

Printing, Awards, Engraving, Signage

Southside: Colley Avenue Copies
Peninsula: image360 Newport News

Professional Services

Southside: Retail Inventory Solutions
Peninsula: Boxes Plus/Flag Center of Virginia

Real Estate

Southside: S.L. Nusbaum Realty Co.
Peninsula: gather.

Resale, Consignment, Antique

Southside: worththewait
Peninsula: D.A.V. Thrift Stores


Southside: TASTE
Peninsula: The Cockeyed Rooster | Indulge Bakery & Bistro (Tie)

Shopping Centers

Southside: The Shops at Hilltop
Peninsula: N/A

Specialty Artist

Southside: Atlantic Wildfowl Heritage Museum
Peninsula: Murawski Photography

Specialty Clothing

Southside: All The Rage
Peninsula: N/A

Specialty Food, Beverage

Southside: The Royal Chocolate
Peninsula: The Peanut Shop of Williamsburg

Specialty Retail

Southside: Bob’s Gun Shop
Peninsula: Village Bicycles

Workshops, Classes, Education

Southside: Advanced Technology Center/Marketing & Entrepreneurship @ Town Center
Peninsula: Lilac Lane

Lifetime Achievement Award

Taylor’s Do it Center

About Retail Alliance

Retail Alliance is a 501(c)(6) non-profit trade association serving the interests of local retailers in Hampton Roads since 1903. Retail Alliance is committed to strengthening the small business community in Hampton Roads by championing for our members’ success through education, collaboration, advocacy, and many other programs and perks.