The biggest challenges don’t come as any surprise. Two of the top three concerns were related to staffing, an issue that is top of mind for a lot of local businesses struggling to find staff as restrictions ease leading into the summer months, especially when they are receiving extra unemployment payments until September.
29% were most concerned about staff recruitment. Difficulty in retaining staff wasn’t too far behind with 22% ranking it as most concerned.
Financial concerns such as loss of revenue, securing funding, applying for the forgiveness of loans, cash flow concerns, etc.) were of the highest concern with just over three quarters (76%) of respondents concerned at some level.
[Chart 3: Levels of business concerns in April 2021. Note: these figures have been rounded to the nearest full number. n=95]
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About Retail Pulse Survey
Retail Alliance’s Retail Pulse survey was conducted in April 2021 with 103 small businesses (focusing on retail, restaurant, services) across Hampton Roads.
About Retail Alliance
Retail Alliance is open for small business, whether it’s a restaurant, retailer, or retail partner. Every city in Hampton Roads is covered by one of our dedicated member relations advisors who works to provide our members with trusted guidance, support, and up-to-date information to help them succeed. We’re by their side every step of the way, championing for their success, educating them and their peers, advocating and lobbying on their behalf, negotiating group discounts, offering a variety of products and services to benefit their business, and helping them build lasting relationships far beyond their membership. Retail Alliance is a non-profit trade association serving the interests of local retailers in Hampton Roads since 1903.