838 Granby St, Norfolk, VA 23510
Topic: Disaster Restoration
Speaker: SERVPRO Representative
Tuesday, March 28 2017, 11:45AM – 1:00PM
Members and law enforcement come together over lunch to discuss and share information regarding retail loss prevention. This month, our guest speaker is a representative from restoration company, SERVPRO.
Tuesday, April 18 2017, 6:00PM – 8:00PM
Join us for Retail Happy Hour at Adele Diamond in Virginia Beach. Check out their fine selection of jewelry and enjoy mingling with some of our retail and small business community. Bring a door prize and a friend. Everyone is welcome!
STRIVE Lunch-n-Learn Webinar (Online)“You’ve Got Talent!” – Talent That Serves
Wednesday, April 19 2017, 12:00PM – 1:00PM
This is the final session of the “You’ve Got Talent” webinar series led by Michelle Ellis Young, Farm Fresh Food & Pharmacy Manager-Customer Service. April’s webinar will focus on “Talent That Serves” and how to get your team to believe in your company as much as you do and treat your customers right.
Michelle Ellis Young will lead the webinars. She is currently Manager – Customer Service at Farm Fresh Food & Pharmacy. Her role has oversight of customer/employee engagement and satisfaction, call contact center and community outreach for Farm Fresh’s 40+ stores.
Her previous role at Farm Fresh was as Education Coordinator, with responsibilities to provide leadership in planning, delivery, and evaluating the orientation, training and continuing education for team members. Among other duties, Michelle trained, coached and mentored team members on their technical, professional and communication skills, and worked with business partners to assess current talent, identify skill gaps and develop curriculum that helped ensure career advancement to support the growth of the company.
Michelle has served as a professor and later adjunct instructor at Bryant & Stratton College with courses including: Career Management, Interpersonal and Small Group Dynamics, Oral Presentations, and Human Relations.
Loss Prevention Task Force
838 Granby St, Norfolk, VA 23510
Tuesday, April 25 2017, 11:45AM – 1:00PM
Members and law enforcement come together over lunch to discuss and share information regarding retail loss prevention.
Retail Breakfast Club- Making the Most of of Your Networking
5655 Greenwich Road, Virginia Beach, VA 23462
Thursday, April 27th, 2017 , 7:30AM – 9:30AM
Retailer of the Year
Norfolk Botanical Gardens, Rose Garden Hall
6700 Azalea Garden Rd, Norfolk, VA 23518
Theme: Royal Garden Party (think fancy hats)
Thursday, May 25 2017, 6:30PM – 10:00PM
Join us as we celebrate the retail industry in Hampton Roads. 2017 will be our 10th anniversary of ROTY and once again we will have a fabulous night of celebration, food, entertainment and prize giving.
The Retailer of the Year awards is conducted annually and open to anyone to nominate the business (including their own) they feel has the best Customer Service, Innovation, Growth, Community Service, and Profitability. The decision on winners is not made by a popularity vote. It is conducted by a non-partial independent judging panel using results of mystery shops which makes it a fairer, impartial process to determine deserving winners.
Nominations are now closed, but we encourage everyone to attend. If you want to get a huge discount on tickets, get in early and buy now! Tickets are only $50 until April 20 then the price increases to $65 per ticket.