Premier membership association committed to strengthening the retail community in Hampton Roads
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Your retail champion in Hampton Roads

We are committed to strengthening the retail community by championing for your success, educating you and your peers, and building lasting relationships far beyond your membership.

We provide many benefits to our members through education, advocacy, and products & services.

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MEMBER BENEFITS

Valuable benefits and services designed to help retailers succeed

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EDUCATION AND ENTREPRENEURSHIP

Education and training for aspiring and existing retailers

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ADVOCACY

Using our voice to protect the rights of retailers

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Buy Local

Program and app rewarding consumers for shopping locally

Upcoming Events

This month’s STRIVE Workshop focuses on website tracking. You’ll learn how to navigate basic Google Analytics for the small business owner. From Bounce Rate to Goals/Conversions, we will give you tips on how to get the data you need to find digital opportunities online. Attendees will walk away with at least three to-dos they can implement immediately in their business on various trending topics. Three Takeaways: Basic Google Analytics navigation Top data points to start tracking now by industry How
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STRIVE Workshop – Customer Retention

August 4 @ 8:30 am - 9:45 am

This month's STRIVE Workshop focuses on customer retention. You'll learn how to create a customer retention strategy that keeps your current customers engaged and happy and coming back! Attendees will walk away with at least three to-dos they can implement immediately in their business on various trending topics. Three Takeaways: Examples of successful programs The easiest strategies you can start today A list of things to avoid All STRIVE Workshops are available in-person or online. STRIVE Workshops provide local brick
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STRIVE Workshop – Customer Interaction

September 8 @ 8:30 am - 9:45 am

This month's STRIVE Workshop focuses on customer interaction. You'll learn how to talk to your customers. From bad reviews to Facebook messages, we’ll give you the tips and tricks you need to navigate the sometimes-messy world of customer interaction. Attendees will walk away with at least three to-dos they can implement immediately in their business on various trending topics. Three Takeaways: A checklist for responding to inquiries Systems you can set up to avoid problems Advice for dealing with negative
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STRIVE Workshop – Website Development

October 6 @ 8:30 am - 9:45 am

This month's STRIVE Workshop focuses on website development. You'll learn how to create your own custom website for your business. Attendees will walk away with at least three to-dos they can implement immediately in their business on various trending topics. Three Takeaways: Programs that you can use for nearly free The key things your website shouldn’t exist without A list of resources to take your website to the next level All STRIVE Workshops are available in-person or online. STRIVE Workshops
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